Heel sympathiek en vakkundig personeel. Ik heb een Pendix laten monteren. Ben er tevreden over de montage. Na een half jaar gebruiken een probleem met de batterij. Dit is opgelost met heel veel uitleg en secuur handelen. Wat een service!

Geweldige service, veel kennis en lieve mensen.

I was preparing to purchase my first touring bike, and being based in Dubai, my options were quite limited. After extensive research, I reached out to Eric at De Vakantiefietser. Following several email exchanges and his thoughtful, detailed responses, I decided on the Koga WorldTraveller Signature. Yes—I travelled all the way from Dubai to Amsterdam to get the bike, and I’m genuinely glad I did. If you’re looking for a high-quality touring bike and a shop that can tailor it precisely to your needs, De Vakantiefietser is the place to go. Everyone in the store has thousands of kilometres of riding experience, deep technical knowledge, and the ability to customise a bike to perfection. But what truly sets them apart is their guidance, their expertise, and the personal care they offer. Eric showed me how to disassemble and maintain every part of the bicycle. He even offered to store it in the shop for a few days because I had nowhere to keep it. When I took the bike to Edam the next day for a test ride, he filled my water bottles before I left. And despite the shop being closed that Sunday, he returned to welcome me back, allowed me to store the bike again, and made the adjustments I requested. That evening, Eric and I grabbed a coffee at a nearby café, where he shared inspiring stories from his rides around the world. On the day I flew back, he and his colleague packed the bike beautifully so I could bring it safely to Dubai. In the end, it’s not just what you buy that matters—it’s who you buy it from. And my experience with Eric and De Vakantiefietser truly proved that.

Goed advies! De kwaliteit is hoog. Als je je fiets er gekocht hebt, ook heel fijn dat onderhoud er plaatsvindt.

Altijd vragend wat je precies wil. Opnieuw meten om je fiets goed op maat te kunnen maken. Altijd de tijd nemend om uit te leggen waar het verschil in zit qua fiets instap model etc. Kortom service en klantvriendelijk.

Er wordt serieus werk gemaakt voor grote klanttevredenheid.